Keystone First Mental Health Services
- What is Keystone First Mental Health Services?
- Who is eligible for Keystone First Mental Health Services?
- What types of mental health services are covered by Keystone First?
- How do I access Keystone First Mental Health Services?
- What should I do in case of a mental health emergency?
- What is the process for receiving mental health treatment through Keystone First?
- Can I choose my own mental health provider with Keystone First?
- Are there any out-of-pocket costs for Keystone First Mental Health Services?
- What resources are available for members struggling with mental health issues?
- How does Keystone First ensure the quality of its mental health services?
Keystone First Mental Health Services
Keystone First is a managed care organization that provides mental health services to individuals in Pennsylvania. The company aims to help members receive the highest quality care for their mental health needs. Keystone First offers a range of mental health services, including therapy, medication management, and crisis intervention.
Eligibility for Keystone First Mental Health Services
In order to be eligible for Keystone First Mental Health Services, you must be enrolled in Medicaid or CHIP (Children's Health Insurance Program) and live in one of the counties that Keystone First serves. These counties include Philadelphia, Bucks, Chester, Delaware, and Montgomery. If you meet these requirements, you can access Keystone First's mental health services.
Types of Mental Health Services Covered by Keystone First
Keystone First covers a wide range of mental health services, including outpatient therapy, inpatient hospitalization, medication management, and crisis intervention. Members can receive individual, group, or family therapy sessions. Keystone First also offers behavioral health rehabilitation services for children and adolescents.
Accessing Keystone First Mental Health Services
Members can access Keystone First Mental Health Services by calling the company's toll-free number or logging onto the website. Once you are a member, you can choose a mental health provider from Keystone First's network of providers. You can also contact Keystone First to request assistance in finding a mental health provider that suits your needs.
Mental Health Emergencies
If you or a loved one is experiencing a mental health emergency, it is important to seek immediate help. Keystone First offers crisis intervention services 24 hours a day, 7 days a week. You can call the crisis hotline or go to the emergency room if necessary.
Receiving Treatment through Keystone First
The process for receiving mental health treatment through Keystone First involves choosing a provider, scheduling an appointment, and attending therapy sessions. If medication is prescribed, you will need to have it filled at a pharmacy. Keystone First also offers case management services to help members navigate the mental health care system.
Choosing a Mental Health Provider
Members have the option to choose their own mental health provider within Keystone First's network of providers. You can search for providers on the company's website or call the toll-free number for assistance in finding a provider that meets your needs.
Out-of-Pocket Costs
There are no out-of-pocket costs for mental health services through Keystone First. Members do not have to pay copays or deductibles for mental health visits.
Resources for Members
Keystone First provides resources for members struggling with mental health issues. These resources include educational materials, support groups, and community programs. Members can also access the company's wellness programs, which focus on improving overall health and well-being.
Quality Assurance
Keystone First is committed to ensuring the quality of its mental health services. The company follows best practices and evidence-based guidelines for mental health treatment. Keystone First also conducts regular reviews and audits to ensure that providers are meeting quality standards.
In conclusion, Keystone First Mental Health Services offers a range of mental health services to individuals in Pennsylvania who are enrolled in Medicaid or CHIP. Members can access therapy, medication management, crisis intervention, and other services through Keystone First's network of providers. There are no out-of-pocket costs for mental health services, and members can choose their own provider. Keystone First is dedicated to providing high-quality care and resources for members struggling with mental health issues.Frequently Asked Questions about Keystone First Mental Health Services
What types of mental health services are covered by Keystone First?
Keystone First covers a variety of mental health services, including outpatient therapy, psychiatric evaluations, medication management, and crisis intervention.
Do I need a referral to see a mental health provider with Keystone First?
No, you do not need a referral to see a mental health provider with Keystone First. However, some providers may require prior authorization before receiving certain types of treatment.
Are there any limitations on the number of mental health visits I can have with Keystone First?
Keystone First does not have a limit on the number of mental health visits you can have. However, some services may require prior authorization and may be subject to medical necessity criteria.
Can I receive mental health services outside of Pennsylvania with Keystone First?
Keystone First members may be able to receive mental health services outside of Pennsylvania in certain circumstances. Prior authorization is required for all out-of-state services.
