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Iehp Mental Health Services

  • Introduction to IEHP Mental Health Services: Get to know about IEHP Mental Health Services and what they offer to their members.
  • Types of Mental Health Services: Learn about the different types of mental health services that are offered by IEHP.
  • Eligibility for Services: Find out the eligibility criteria for accessing mental health services offered by IEHP.
  • Initial Assessment and Referral: Get information on how to get an initial assessment and referral at IEHP Mental Health Services.
  • Treatment Programs: Discover the various treatment programs that are available for IEHP members seeking mental health services.
  • Medications and Therapy: Understand how medication and therapy are used to treat mental health conditions at IEHP.
  • Crisis Intervention: Learn about the crisis intervention services that are available to IEHP members experiencing a mental health crisis.
  • Peer Support and Advocacy: Discover the peer support and advocacy services that IEHP offers to their members.
  • Collaboration with Providers: Understand how IEHP Mental Health Services work with mental health providers to ensure quality care for their members.
  • Contacts and Resources: Find contacts and resources related to IEHP Mental Health Services, including contact information for crisis hotlines.

Introduction to IEHP Mental Health Services:

IEHP Mental Health Services is a program offered by Inland Empire Health Plan (IEHP) to provide its members with access to quality mental health care. IEHP is a not-for-profit Medi-Cal and Medicare health plan that serves over 1.2 million residents in Riverside and San Bernardino counties. The mission of IEHP Mental Health Services is to promote mental health wellness and provide support for those who are experiencing mental health disorders. The program offers a range of services that are tailored to meet the individual needs of each member.

Types of Mental Health Services:

IEHP Mental Health Services offers a variety of mental health services to its members, including assessment, diagnosis, treatment, and ongoing support. Some of the services provided include individual therapy, group therapy, family therapy, medication management, crisis intervention, and peer support. These services are designed to address a range of mental health conditions, including anxiety, depression, bipolar disorder, schizophrenia, and post-traumatic stress disorder (PTSD).

Eligibility for Services:

To be eligible for mental health services through IEHP, you must be an IEHP member. Members can be enrolled in Medi-Cal, Medicare or the Healthy Kids program. If you are not sure if you are eligible, you can contact IEHP customer service to find out. Once you are a member, you can access mental health services without needing a referral from your primary care physician.

Initial Assessment and Referral:

When you first contact IEHP Mental Health Services, you will receive an initial assessment to determine your needs and the appropriate level of care. This assessment may be done over the phone or in person. Based on the assessment, you may be referred to a mental health provider who can provide further evaluation and treatment. If you require urgent or emergency mental health services, IEHP Mental Health Services can provide immediate assistance.

Treatment Programs:

IEHP Mental Health Services offers a range of evidence-based treatment programs that are tailored to meet the unique needs of each member. These programs include cognitive-behavioral therapy, dialectical behavior therapy, trauma-focused therapy, and group therapy. In addition to therapy, IEHP Mental Health Services may also offer medication management to help members manage their symptoms. Treatment plans are developed collaboratively between the member and their mental health provider, with the goal of achieving the best possible outcome for the member.

Medications and Therapy:

Medication and therapy are both important components of mental health treatment. Medication can help alleviate symptoms, while therapy provides a safe and supportive environment for members to explore their thoughts and feelings. IEHP Mental Health Services works closely with mental health providers to ensure that members receive appropriate medications and therapy. Members receive ongoing monitoring and support to ensure that their treatment is effective and that any side effects are managed appropriately.

Crisis Intervention:

IEHP Mental Health Services provides crisis intervention services to members who are experiencing a mental health crisis. Crisis intervention services are available 24 hours a day, 7 days a week. Members can call the IEHP Mental Health Services crisis line to receive immediate assistance. Crisis intervention services may include phone counseling, referral to emergency services, and coordination with mental health providers to ensure continuity of care.

Peer Support and Advocacy:

IEHP Mental Health Services offers peer support and advocacy services to its members. Peer support involves connecting members with others who have experienced similar mental health challenges. This can help members feel less alone and provide them with practical advice and support. Advocacy services involve working with members to navigate the mental health system and ensure that their rights are respected. IEHP Mental Health Services also provides educational resources and materials to help members better understand their mental health conditions and treatment options.

Collaboration with Providers:

IEHP Mental Health Services works closely with mental health providers to ensure that members receive high-quality care. The program contracts with a network of mental health providers who have been trained in evidence-based practices. Providers work collaboratively with members to develop treatment plans that are tailored to their individual needs. Regular communication between IEHP Mental Health Services and mental health providers ensures that members receive ongoing support and monitoring throughout their treatment.

Contacts and Resources:

If you are an IEHP member and need mental health services, you can contact IEHP customer service to get started. You can also access a range of resources on the IEHP website, including information on mental health conditions, treatment options, and crisis hotlines. If you are experiencing a mental health crisis, you can call the IEHP Mental Health Services crisis line at any time for immediate assistance.

Frequently Asked Questions about IEHP Mental Health Services

What services does IEHP offer for mental health?

IEHP offers a variety of mental health services, including therapy, medication management, crisis intervention, and case management. These services are designed to help members manage their mental health conditions and improve their overall well-being.

How do I access mental health services through IEHP?

To access mental health services through IEHP, you can call the Member Services department at (800) 440-4347. They will help you find a mental health provider in your area and schedule an appointment. You can also use the Find a Provider tool on the IEHP website to search for mental health providers.

Does IEHP cover the cost of mental health services?

Yes, IEHP covers the cost of mental health services for its members. This includes therapy, medication management, and other mental health services. However, there may be some limitations or restrictions on certain services, so it's important to check with IEHP to see what is covered under your plan.

What types of mental health providers does IEHP work with?

IEHP works with a variety of mental health providers, including psychiatrists, psychologists, licensed clinical social workers, and other licensed mental health professionals. These providers are located throughout the IEHP service area and can provide a range of mental health services to members.