Amerigroup Mental Health Services
What is Amerigroup?
Mental Health Services Offered by Amerigroup
Therapy/Counseling
Psychiatry/Medication Management
Case Management
Peer Support Services
Crisis Intervention
Who is Eligible for Amerigroup Mental Health Services?
How to Access Amerigroup Mental Health Services?
Cost of Amerigroup Mental Health Services?
Availability of Telehealth Services
Benefits of choosing Amerigroup Mental Health Services
Amerigroup Mental Health Network Providers
How to File a Complaint about Amerigroup Mental Health Services?
What is Amerigroup?
Amerigroup is a managed healthcare company that provides health insurance services to individuals and families who are eligible for Medicaid, Medicare, and Children's Health Insurance Program (CHIP). The company operates in different states across the US and is committed to improving the health and wellbeing of its members by providing access to quality healthcare services.
Mental Health Services Offered by Amerigroup
Amerigroup offers a range of mental health services to its members, including therapy/counseling, psychiatry/medication management, case management, peer support services, and crisis intervention. These services are designed to help individuals with mental health conditions to manage their symptoms, improve their quality of life, and achieve their recovery goals.
Therapy/Counseling
Therapy/counseling is a form of talk therapy that helps individuals to explore their thoughts, feelings, and behaviors in a safe and supportive environment. Amerigroup offers access to licensed therapists who specialize in various areas of mental health, such as depression, anxiety, trauma, and substance abuse. Therapy sessions can be conducted in-person or through telehealth services.
Psychiatry/Medication Management
Psychiatry/medication management is a service that involves the management and monitoring of medications used to treat mental health conditions. Amerigroup provides access to licensed psychiatrists who can prescribe and adjust medications based on the individual's needs and response to treatment. This service is particularly helpful for individuals with severe and persistent mental health conditions.
Case Management
Case management is a service that helps individuals to navigate the healthcare system and access the resources they need to manage their mental health conditions. Amerigroup assigns a case manager to each member who requires this service. The case manager works with the individual to develop a care plan, coordinate their healthcare services, and connect them to community resources.
Peer Support Services
Peer support services are provided by individuals who have experienced mental health conditions themselves and are trained to provide support and guidance to others with similar experiences. Amerigroup offers access to peer specialists who can provide emotional support, share coping strategies, and help individuals to set and achieve their recovery goals.
Crisis Intervention
Crisis intervention is a service that provides immediate support and assistance to individuals who are experiencing a mental health crisis. Amerigroup offers a 24/7 crisis line that members can call to speak with a licensed mental health professional who can provide support, assessment, and referral to emergency services if necessary.
Who is Eligible for Amerigroup Mental Health Services?
Amerigroup mental health services are available to individuals who are enrolled in Medicaid, Medicare, or CHIP and who reside in a state where Amerigroup operates. Eligibility criteria may vary depending on the state and program, but generally, individuals who meet income and other eligibility requirements are eligible for these services.
How to Access Amerigroup Mental Health Services?
To access Amerigroup mental health services, individuals need to enroll in a Medicaid, Medicare, or CHIP plan that is offered by Amerigroup in their state. Once enrolled, they can contact Amerigroup customer service to request mental health services or ask their primary care provider for a referral to a mental health provider who accepts Amerigroup insurance. Telehealth services are also available for those who prefer to receive services remotely.
Cost of Amerigroup Mental Health Services?
The cost of Amerigroup mental health services varies depending on the individual's insurance plan and the state where they reside. Generally, there may be co-payments or deductibles associated with mental health services, but these costs are typically lower than those for services provided by out-of-network providers.
Availability of Telehealth Services
Amerigroup offers telehealth services for mental health services, which allows individuals to receive services remotely through their computer or mobile device. This service is particularly helpful for individuals who live in remote areas or have difficulty traveling to appointments due to physical or mental health conditions.
Benefits of choosing Amerigroup Mental Health Services
Choosing Amerigroup mental health services has several benefits. Firstly, members have access to a network of licensed mental health providers who specialize in various areas of mental health. Secondly, the services are designed to be person-centered, meaning that the individual's needs and preferences are taken into account when developing a care plan. Thirdly, Amerigroup provides support and guidance to individuals who need assistance navigating the healthcare system and accessing resources. Finally, telehealth services are available, which makes it easier for individuals to receive services from the comfort of their own home.
Amerigroup Mental Health Network Providers
Amerigroup contracts with a network of licensed mental health providers who offer services to its members. To find a mental health provider who accepts Amerigroup insurance, members can contact customer service or use the provider directory on the Amerigroup website. The directory allows members to search for providers by location, specialty, and language.
How to File a Complaint about Amerigroup Mental Health Services?
If a member is dissatisfied with the mental health services they have received from Amerigroup, they can file a complaint by contacting customer service or filling out a complaint form on the Amerigroup website. Amerigroup takes complaints seriously and works to resolve them as quickly and effectively as possible.
Frequently Asked Questions about Amerigroup Mental Health Services
What mental health services does Amerigroup offer?
Amerigroup offers a variety of mental health services, including therapy, counseling, and medication management for conditions such as depression, anxiety, and bipolar disorder. They also provide support for substance abuse and addiction.
How do I find a mental health provider through Amerigroup?
You can find a mental health provider through Amerigroup by using their online directory or by calling the customer service number on the back of your insurance card. You may also need to get a referral from your primary care doctor.
Does Amerigroup cover the cost of mental health services?
Yes, Amerigroup covers the cost of mental health services, but the specific coverage may vary depending on your plan. It's important to check with your insurance provider to see what services are covered and if there are any out-of-pocket costs.
What should I do if I am in a mental health crisis?
If you are in a mental health crisis, you should call 911 or go to your nearest emergency room. Amerigroup also has a crisis hotline that you can call for support and guidance.
